With unique, new products, come a lot of great questions. At Refurrrbished Sidecars, we are available to answer any questions you may have when shopping for a bicycle / e-bike sidecar. We know its key to assure you are making the right purchase for a fancy new ride for you and your road dog! Here are some of the top questions we receive from customers.
Will my current bicycle or e-bike work with your sidecars?
Our sidecars are designed to fit MOST bicycles and e-bikes on the market. Please check out our list of compatible brands.
If you do not see your bike listed, please follow guide to see if your bike has frame design needed at the back axle.
Still unsure, please contact our team to confirm.
How do I get my pet to stay in and feel comfortable in a bicycle sidecar?
All bicycle and e-bike sidecars come with safety harness, D ring attachments to the sidecar frame.
For a full list of tips and tricks of getting you and your dog acquainted and comfortable with riding a bicycle sidecar, please check out our post here.
What is the return policy?
Our goal at ReFurrrbished Sidecars is for every customer to be totally satisfied with their purchase. If this isn’t the case, let us know and we’ll do our best to work with you to make it right.
Please review our refund policy here.
Is there a harness attachment in the sidecar?
Yes, ALL bicycle sidecars come with a standard D ring harness attachment, and have options of connecting up to 4 total connection points to the sidecar frame. This assures a secure and safe place to tether your pet to.
Please note, these attachments are meant to only connect to a body harness on your pet, and NOT a collar on your pets neck.
Can I customize my bicycle / e-bike sidecar?
The short answer is YES! You can customize your bicycle sidecar to be a perfect statement for you and your pet. Check out our customization and accessory page here.
We plan on having a wider list of options available, but don't hesitate to ask our team if you do not see what you are looking for. We really encourage letting your creativity fly!
How much does shipping cost?
Shipping is FREE on ALL Sidecars in contiguous (lower 48) United States.
Can you attach the sidecar to either side of your bike?
YES! It's one of the features we are most excited about. With the innovative Nex2u Universal Bracket and Mounting System, you can attach our sidecars to both right and/or left side of your bike or e-bike.
All bicycle sidecars use the new Nex2u brackets and frames, so they will have the capabilities of attaching to both sides of your bike.
Are any purchases final sale?
We are able to accept returns on certain items.
Please review our refund policy here.
When will I get my order?
Currently ALL pre-orders on bicycle and e-bike sidecars are on a 8 - 10 week turn around time, as we are awaiting frames and sidecar components to land. We are only accepting pre-orders for this inventory at the moment.
Where are your products manufactured?
Our bicycle sidecars are manufactured both locally and globally. We carefully select our manufacturing partners to ensure our products are high quality and a fair value.
For specific info on our bicycle and e-bike sidecars manufacturing and custom build process, feel free to contact our team.
Will your sidecars work with my Super 73 e-bike?
Our sidecars are designed to fit MOST bicycles and e-bikes on the market. Please check out our list of compatible brands.
Yes, our sidecars are compatible with Super 73 e-bikes, but please confirm with our team if you have a newer or updated model in the past 6 months, and also if you have modified with any aftermarket suspension or frame components.
Will your sidecars work with my RAD Power E-bike?
Our sidecars are designed to fit MOST bicycles and e-bikes on the market. Please check out our list of compatible brands.
Yes, our sidecars are compatible with RAD Power e-bikes, but please confirm with our team if you have a newer or updated model in the past 6 months, and also if you have modified with any aftermarket suspension or frame components.
